Business Functions and Organizations

Business functions are fundamental processes that allow your business to create products or services for its customers. These core operations allow your business to generate revenue and ensure that your business’s processes are efficient.

If a team in your company completes a task to a high standard, you know exactly who to praise. If a mistake occurs within an activity that is clearly defined it is easy to identify the person accountable. This clarity doesn’t exist when the definition of a job is unclear, which could result in inadvertent overlaps and confusion between departments.

To avoid this type of confusion, it’s crucial to know the distinction between business functions and business processes. A process is a sequence of closely related tasks that serve a specific purpose, while a function is a broader set of tasks that are often connected. For instance HR’s role in business could be involved in disciplinary processes as well as hiring policies and training programs.

The right organizational structure to support your business operations is dependent on a variety of factors that include your goals and challenges that have arisen and the projects that are in high demand. To get the most from your organization, you must take three steps. You must align on the value creation narrative, employ an approach called BU back to design your function and establish an archetype of corporate function.

It may seem complicated it may seem complicated, but focusing on the concept of value creation by using a BU back approach to function development and determining an archetype for corporate functions will save your business time and frustration. This will not only eliminate accidental overlaps and unnecessary duplication however, it will also give your employees a clearer understanding of how their work contributes to the success of your company.

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